RAG Chatbot for Enterprise Knowledge Management
Built a retrieval-augmented generation chatbot that leverages company internal data to provide accurate, context-aware answers to employee queries.
RAG Chatbot Dashboard
Project Overview
A large enterprise needed to improve internal knowledge sharing and reduce support ticket volume. Employees were spending significant time searching through documentation and asking repetitive questions.
We built a retrieval-augmented generation chatbot that indexes the company's internal documentation, policies, and procedures, enabling employees to get instant, accurate answers to their questions 24/7.
Key Results
Reduction in support tickets
User satisfaction rating
Availability
Our Solution
Knowledge Base Integration
Indexed and connected the chatbot to all internal documentation, policies, and procedures, ensuring responses are always grounded in official company information.
Context-Aware Responses
Implemented RAG technology to provide highly relevant, context-aware answers that cite specific sources, building employee trust in the system.
Continuous Improvement
Set up feedback loops and analytics to continuously improve response quality and identify gaps in the knowledge base for regular updates.
Ready to Build Something Similar?
Let's discuss how we can help you create intelligent solutions for your business.
Book a Discovery Call